FAQs
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Ingredient Details
Our coconut and apricot wax candles are crafted with phthalate-free fragrance oils and free from harmful ingredients listed on California Proposition 65. The wicks are made from all-natural, ring-spun cotton, metal-free for a gentler flame. And our Kraft candle boxes are biodegradable and recyclable.
What can I expect for shipping charges?
Shipping costs will vary depending on the destination and the number of items that you purchase. The shipping fee will be calculated and show on the checkout page.
Can I cancel my order?
Orders may be cancelled if they have not been shipped.
When will my order ship?
Shipping times vary by season, but we generally ship within a few days. During hot summer months, it may take an extra day or two to ship. This is because the earlier in the week we ship, the better, to avoid packages being left in warehouses and trucks over the weekend. Transit times typically range from 1–7 days, depending on your location and carrier.Tracking info will be provided once your order ships.
*Note: Shipping delays are common during holidays. Issues like COVID-19, for example, have been known to cause delays as well. Once an order leaves our facility, delays are beyond our control.
How do I return or replace my order?
Returns or replacements will not be accepted unless all items are in the same condition which you received them.
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What are organic candles and why are they better for your health?
Organic candles are made from natural waxes like soy or coconut, use phthalate-free fragrances, and cotton or wood wicks, making them a healthier choice for your home and lungs.
Are Zen Life candles considered healthy candles?
Yes! All of our candles are crafted from clean-burning, non-toxic ingredients with phthalate-free fragrance oils and natural cotton wicks for a safer, more mindful burn.
Does Zen Life follow eco-friendly practices?
Zen Life uses biodegradable packaging, sustainable wax, and toxin-free scents. Each candle we make supports a lower carbon footprint and cleaner lifestyle.